Mangomood Limited - General Terms & Conditions

Effective Date: 17th February 2025

Welcome to Mangomood Limited. By accessing and using our website (www.mangomood.co.uk), you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

1. General Information

  • These terms apply to all users of the website, including visitors, customers, and merchants.
  • Mangomood Limited reserves the right to amend these Terms & Conditions at any time without prior notice.
  • It is the responsibility of the user to review these terms regularly.

2. Orders & Payments

  • All orders are subject to availability and acceptance by Mangomood Limited.
  • Payment must be made in full at the time of order placement via credit/debit card, PayPal, Apple Pay, or other accepted payment methods.
  • Once payment is received, an order confirmation email will be sent.
  • We reserve the right to refuse any order suspected of fraud or unauthorized transactions.

3. Pricing & Promotions

  • All prices listed on our website are in GBP (£) and inclusive of VAT unless stated otherwise.
  • Prices may change at any time, but changes will not affect confirmed orders.
  • Promotional offers and discounts cannot be applied retrospectively.

4. Shipping & Delivery

  • Orders over £100 qualify for free shipping, while a standard delivery charge applies to orders below £100.
  • Delivery lead times:
    • Pre-orders & Out-of-Stock Items: 14 weeks
    • In-Stock Items: Dispatched within 1 week
    • Made in the UK Products: Delivered within 4 weeks
  • We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.

5. Returns & Refunds

  • Customers can return items within 14 days of delivery if unused and in their original packaging.
  • Refunds will only be issued if items are in resellable condition.
  • Bespoke or made-to-order items are non-refundable unless faulty, in which case the issue must be reported within 24 hours of receipt.
  • Full details are available in our Returns & Refund Policy.

6. Product Warranty & Liability

  • Mangomood Limited ensures that all products meet quality and safety standards.
  • Natural variations in materials (e.g., wood, stone) are not considered defects.
  • We are not liable for any damage caused by improper assembly, misuse, or normal wear and tear.
  • In case of faulty items, we will repair, replace, or refund as applicable.

7. User Responsibilities

  • Customers must ensure that all information provided (billing, shipping, and contact details) is accurate and up to date.
  • It is the responsibility of the buyer to ensure that furniture will fit into the designated space, hallways, and doors.
  • Users must not use the website in any way that disrupts its functionality or attempts unauthorized access.

8. Intellectual Property

  • All content, images, logos, and designs on www.mangomood.co.uk are the property of Mangomood Limited.
  • No part of this website may be copied, reproduced, or distributed without prior written permission.

9. Privacy Policy & GDPR Compliance

  • We collect and store personal data in accordance with GDPR and UK data protection laws.
  • For details on how we handle customer data, please review our Privacy Policy.

10. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by the laws of England and Wales.
  • In case of disputes, both parties agree to seek resolution through negotiation first, before taking legal action.

11. Contact Information

For any questions regarding these terms, please contact us:

Mangomood Limited
85 Portland Street, London,
Email: hello@mangomood.co.uk
Phone: 02033555620

By using our website, you acknowledge and agree to these Terms & Conditions.

Thank you for choosing Mangomood Limited!